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Terms of Use

 

Last Updated: 15 April 2025

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Welcome to The Clownery Jax website (www.theclowneryjax.com), operated by Justus Pennington Ventures, LLC (“we,” “us,” or “our”). By accessing or using our site, you agree to these Terms of Use. Please read them carefully. If you do not agree, do not use our website.

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1. Use of Our Website

 

You may use our site for personal, non-commercial purposes to browse, purchase our clownfish, and access related content. You agree not to misuse our website in any way that could damage, disable, or impair it or interfere with other users' enjoyment.

 

2. Accounts

 

Creating an account is optional but recommended for tracking purchases. You are responsible for keeping your login credentials secure and for all activity under your account.

 

3. Sales and Shipping

 

We sell live clownfish bred in-house and only ship within the United States.

 

Live Arrival & 48-Hour Guarantee:

  • If a fish arrives deceased, you must send clear photos to info@theclowneryjax.com within 2 hours of delivery.

  • For our 48-hour guarantee, you must send clear, harm-free photos by the 48-hour mark to qualify for a refund, store credit, or replacement.

  • Shipping costs are non-refundable. Customers requesting a replacement must pay for shipping.

 

4. Guidance Disclaimer

 

We provide general information on acclimating fish to tanks and basic care. This is for informational purposes only and does not guarantee outcomes. You are responsible for proper tank conditions and fish care. We are not liable for any damage, loss, or harm resulting from the use of our advice or failure to follow appropriate aquarium practices.

 

5. Intellectual Property

 

All content on this website, including but not limited to logos, graphics, photos, videos, product descriptions, and text, is the property of The Clownery Jax or its content creators and is protected by copyright and trademark laws. You may not use, copy, reproduce, or distribute any content without our express written permission.

 

6. Prohibited Conduct

 

By using our site, you agree not to:

  • Misuse or reproduce our content or branding

  • Use bots, scrapers, or automated systems to access or purchase from our site

  • Attempt to hack or interfere with our site’s functionality

  • Submit fraudulent orders or request chargebacks without valid cause

  • Engage in abusive, harassing, or inappropriate behavior toward our staff or community

We reserve the right to restrict or terminate access to any user who violates these terms.

 

7. Limitation of Liability

 

To the fullest extent permitted by law, The Clownery Jax shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our website or purchases, including (but not limited to) issues related to shipping delays, fish health, or compatibility.

 

8. Dispute Resolution

 

Any disputes or claims related to your use of this website or purchases made from us will be resolved by binding arbitration in the State of Florida, in accordance with the rules of the American Arbitration Association. You waive your right to a jury trial or class action lawsuit.

 

9. Changes to These Terms

 

We may update these Terms of Use from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes constitutes acceptance.

 

10. Contact Us

 

If you have any questions about these Terms, please contact us at:
Email: info@theclowneryjax.com

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